Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: Austria, France, Italy, Spain, Switzerland (only via meineinkauf.ch).
Dispatch costs (price inclusive of legally applicable VAT in Germany)
Domestic deliveries (Germany):
With Deutsche Post and DHL depending on the order value:
- up to 9,99 EUR: 2,95 EUR for Deutsche Post and 4,95 EUR for DHL
- starting at 10,00 EUR up to 29,99 EUR: free shipping via Deutsche Post and 2,95 EUR for a DHL-Package
- starting at 30,00 EUR: free shipping as DHL-Package
Per DPD Package only for batteries with a capacity from 100Wh:
- to 9,99 EUR: 4,95 EUR
- from 10,00 EUR to 29,99 EUR: 2,95 EUR
- from 30,00 EUR: free of shipping costs
- For batteries with a capacity of at least 100Wh or mixed orders, which contain such batteries, no shipping is possible with DHL Package, DHL Package Shop or to a DHL Package Station.
Deliveries to foreign countries:
Information on country of delivery and price for electronic and Powerbanks with a capacity of less than 100Wh and orders containing this items
- France: 12,90 EURper item
- Italy: 12,90 EUR per item
- Austria: 12,90 EUR per item
- Spain: EUR 12,90 EUR per item
- Switzerland: Especially for our customers from Switzerland there is also the possibility to do the purchase and shipping easily and quickly through our partner MeinEinkauf.ch. You can find more information at: https://meineinkauf.ch/bestellen/toptools24-schweiz/
- For Powerbanks with a capacity of less than 100Wh or mixed orders with cables and adapters containing such batteries, shipping is partly via the Amazon shipping network. The shipping service provider is selected by Amazon and cannot be specified.
- Batteries with a capacity of 100 Wh (and more) cannot be sold abroad.
In case of products individually designed as per the customer’s requirements, the correction template is created within 2-5 days after the order confirmation, the execution of the designing work as well as the delivery of the products within 180 days after the release of the correction template (in case an advance payment has been agreed upon, after the payment authorisation), unless otherwise specified in the item description.
Unless any other period is specified in the item description, the product is delivered in Germany within 1- 4 days, in case of foreign deliveries, within 3 - 14 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Saturdays, Sundays and other holidays.
Accepted payment methods
- Prepayment by bank transfer
Via PayPal/PayPal Plus:
- Payment via PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by SEPA direct debit
- Payment by invoice
Further details on payment
We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
The invoice amount is to be settled at the time of payment on invoice within 20 days.
Our bank account:
IBAN: DE71 6001 0070 0949 5917 09
In case of questions, please contact us at the contact details mentioned in the Legal Notice.