Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made to the following countries:

Germany, Austria, Belgium, Denmark, Luxembourg, the Netherlands, Switzerland.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

With Deutsche Post or DHL depending on the order value:
- up to 9,99 EUR: 2,95 EUR for Deutsche Post and 4,95 EUR for DHL
- starting at 10,00 EUR up to 29,99 EUR: free shipping via Deutsche Post and 2,95 EUR for a DHL-Package
- starting at 30,00 EUR: free shipping as DHL-Package

Per DPD Package only for batteries with a capacity from 100Wh:
- to 9,99 EUR: 4,95 EUR
- from 10,00 EUR to 29,99 EUR: 2,95 EUR
- from 30,00 EUR: free of shipping costs

For DHL Cash at Delivery we charge: 6,40 EUR (regardless of the value of goods).
In addition there are € 2.00 delivery charges, which does not have to be paid directly to us, but to the delivery person and therefore does not appear on the bill.

For DHL Express shipping with delivery the next working day - Monday to Friday - we charge 14,95 EUR Note: For the shipment of the order on the same day of your order - Monday to Friday, your order must be received until 11:30 AM including full payment.

Remarks:

  • For batteries with a capacity of at least 100Wh or mixed orders, which contain such batteries, no shipping is possible with DHL Package, DHL Package Shop, DHL Package Station or DHL Express Shipping.

Deliveries to foreign countries:

Information about consignor, country of delivery, duration and price

With DHL to Austria, Belgium, Denmark, Luxembourg, the Netherlands, Italy, France, Spain
1-4 working days 9,90 EUR

With DHL to Switzerland
2-4 working days 14,90 EUR

Remarks:

  • Batteries with a capacity up to 99Wh or mixed orders, which contain them, can only be sent to companies (company address).
  • Batteries with a capacity of 100Wh or mixed orders containing them can not be sent abroad.
  • In the case of deliveries to non-EU countries, additional taxes, duties and charges are payable which, however, are not payable to the supplier, but to the customs authorities or tax authorities in those countries. For further information, please visit http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and the import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for the Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Delivery periods

In case of products individually designed as per the customer’s requirements, the correction template is created within 2-5 days after the order confirmation, the execution of the designing work as well as the delivery of the products within 60 days after the release of the correction template (in case an advance payment has been agreed upon, after the payment authorisation), unless otherwise specified in the item description.

Unless any other period is specified in the item description, the product is delivered in Germany within 1- 4 days, in case of foreign deliveries, within 3 - 14 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Saturdays, Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

- Prepayment via transfer
- Cash on delivery
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via Sofortüberweisung [immediate transfer]
- Payment by invoice (via Billpay)
- Payment via credit card (via Secupay)

In case of deliveries to a foreign country, you have the following payment options

- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice)
- Payment by invoice (via Billpay)
- Payment via credit card (via Secupay)

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.

Our bank account:

Postbank Stuttgart
IBAN: DE71 6001 0070 0949 5917 09
BIC: PBNKDEFF

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The estimated shipping costs can only be used if the basket is not empty.